Our goal is a satisfied customer.
Please review our terms and conditions below before making a purchase:
All sales are final with the exception of errors made on our part or items that are not as described.
In some instances, exchanges or store credit may be an option depending on the situation.
Please contact us if you have an issue and we will help.
Any item ordered with a typographical or pricing error may be subject to cancellation.
All orders must ship to the billing address and account holder name without exception.
Our shipping costs automatically include insurance for your protection.
If we are offering a discount code, be sure it is applied to your order before checkout as we do not apply coupon codes retroactively.
We utilize fraud detection algorithms. If your order is flagged as fraudulent, it will be cancelled without notice to you.
We will work with you to resolve issues in a reasonable manner. Issues of buyer error, shipping changes post shipment, coupon issues, unreasonable requests and similar are resolved at our discretion.
Sometimes issues, even after we intervene, cannot be remedied due to factors beyond our control. In all instances, patience is key and we will attempt to work it out.
In the rare event of a refund or order cancellation by you, payment processing fees will be deducted from your refund as all payment processors no longer refund those charges to sellers. If an order was already shipped, shipping costs will be deducted unless an error was made on our part.
We do not play authenticator opinion games, you are more than welcome to obtain opinions anywhere you desire on your purchase. However, any item that is already 3rd party certified authentic is considered authentic. End of discussion. Digital reviews are not valid.
We respect your privacy and do not sell or share your personal info. It is only shared with 3rd parties as required to process your order such as our shipping providers and payment processing providers.